Employment Opportunities

Job Openings

Sales Consultant

JOB DESCRIPTION: Tri State Ford is currently seeking Automotive Salespersons. To be successful in this role, candidates should have a strong focus on customer service as the primary responsibilities of our Automotive Salespersons is to make the shopping experience enjoyable and seamless while building long-term relationships with our customers. Other essential duties include:

  • Sell or lease new and used vehicles according to customer satisfaction standards.
  • Sell and deliver a minimum number of vehicles per month.
  • Write complete sales orders and processes paperwork in accordance with dealership policies
  • Utilize dealership sales control and follow-up systems.
  • Keep up-to-date on new products and services within the industry.
  • Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
  • Maintain a prospect development system.
  • Conduct business in an ethical and professional manner.
  • Satisfy the transportation needs of vehicle purchasers.
  • Approach, greet, and offer assistance or direction to any customer who enters the dealership showroom or sales lot.
  • Assist customers in selecting a vehicle by asking questions and listening carefully to their responses.
  • Explain fully product performance, application, and benefits to prospects.
  • Describe all optional equipment available for customer purchase.
  • Offer test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.
  • Exhibit high level of commitment to customer satisfaction.
  • Know and understand the federal, state, and local laws which govern retail automobile sales.
  • Keep abreast of new products, features, accessories, etc., and their benefits to customers.
  • Know and understand equity and values, and is able to explain depreciation to the customer.
  • Ensure that the sales manager has an opportunity to meet each customer.
  • Turn 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title, etc.).
  • Prepare sold vehicles for customer delivery prior to customer arrival.
  • Deliver vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and paperwork.
  • Schedule first service appointment.
  • Follow up on all post delivery items, tag/title work, "we-owes", and special requests to be sure that all customer expectations are met.
  • Attend sales meetings.
  • Maintain professional appearance.


MARGINAL DUTIES

  • Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
  • Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
  • Attends product and sales training courses as requested by sales manager.
  • Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
  • Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.


EDUCATION and/or EXPERIENCE

  • Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS

  • State Sales License
  • Valid Driver's License

Apply for Position

Medium-Duty Diesel Technicians

JOB DESCRIPTION: Tri-State Ford is currently looking for Medium-Duty Diesel Technicians. The primary responsibility of our diesel technicians is to repair and maintain diesel and gasoline engine trucks according to dealership and factory specifications. Additional responsibilities include:

  • Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
  • Diagnoses cause of any malfunction and performs repair.
  • Communicates with parts department to obtain needed parts.
  • Saves and tags parts of the job if under warranty or if requested by the customer.
  • Examines assigned vehicle to determine if further safety or service work is required or recommended.
  • Communicates with service advisor/dispatcher immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
  • Documents all work performed and recommended on the repair order.
  • Participates in manufacturer-sponsored training programs, schools, and events.
  • Reports machinery defects or malfunctions to supervisor.
  • Ensures that vehicle is kept clean. Notifies service advisor/dispatcher immediately of anything that has happened to change the appearance or condition of the vehicle.
  • Keeps shop area neat and clean.
  • Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as when they were received.
  • Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
  • Operates all tools and equipment in a safe manner.
  • Reports any safety issues immediately to management.


MARGINAL DUTIES

  • Keeps abreast of manufacturer technical bulletins.
  • Supervises work of any apprentice technicians as assigned.
  • Road tests vehicles when required.


EDUCATION and/or EXPERIENCE

  • Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS

  • Automotive Service Excellence (ASE) Certifications preferred but not required.
  • Valid CDL Class B license preferred but not required.


PHYSICAL DEMANDS

  • Requires standing for long periods of time
  • Requires bending/stooping/kneeling for long periods
  • Requires frequent repetitive hand motion
  • Requires frequent lifting of 5 to 50 lbs
  • Requires occasional lifting of 50 to 100 lbs
  • Requires performing accurate, knowledgeable, detailed work
  • Occasional exposure to engine exhausts fumes
  • Works overtime as required


BENEFITS:

  • Excellent pay
  • Monthly efficiency bonus
  • Paid ASE certifications
  • Full or part time, day shift
  • State-of-the-art service facility
  • Tool allowance
  • Overtime pay
  • Paid training
  • 401K
  • Paid time off
  • Medical, dental, life and disability insurance
  • Prescription drug coverage

Apply for Position

Automotive Technician

JOB DESCRIPTION: Tri State Ford is currently seeking automotive technicians. To be successful in this role, candidates should have Essential duties include:

  • Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
  • Diagnoses vehicle problems based on customer complaints and inspection.

  • Communicates with parts department to obtain needed parts.

  • Saves and tags parts of the job if under warranty or if requested by the customer.

  • Examines assigned vehicle to determine if further safety or service work is required or recommended.

  • Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.

  • Documents all work performed and recommended on the repair order.

  • Road tests vehicles.

  • Participates in manufacturer-sponsored training programs, schools, and events.

  • Keeps abreast of manufacturer technical bulletins.

  • Inspects and test drives newly delivered vehicles for obvious damage and missing major components and drivability functions.

  • Installs optional equipment specified by the customer or dealer.

  • Reports machinery defects or malfunctions to supervisor.

  • Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.

  • Keeps shop area neat and clean.

  • Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.

  • Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.

  • Operates all tools and equipment in a safe manner.

  • Reports any safety issues immediately to management.


EDUCATION and/or EXPERIENCE

  • Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS

  • Valid Driver's License
  • Automotive Service Excellence (ASE) Certifications preferred but not required.

Apply for Position

Contact Us

Tri State Ford

1503 Pennsylvania Ave
Directions East Liverpool, OH 43920

  • Sales: (330) 681-7011
  • Service: (330) 681-7016
  • Parts: (330) 681-7018

Hours

  • Monday 9:00AM - 8:00PM
  • Tuesday 9:00AM - 6:00PM
  • Wednesday 9:00AM - 6:00PM
  • Thursday 9:00AM - 8:00PM
  • Friday 9:00AM - 6:00PM
  • Saturday 9:00AM - 3:00PM
  • Sunday Closed
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